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When a website security incident goes badly, the technical recovery is rarely the reason. The reason is almost always the communication. A site can be contained in an hour and the relationship can still take months to repair, because of what was said, what wasn’t said, and when. This is the part of incident response […]
A real cleanup, as told by Sendy. Different client, different case, same disclaimer. Names, identifying details, and specific timing have been changed. The technical findings and the verification standard are exactly as they happened. The cleanup report came in on a Friday. The hosting provider’s security partner had finished the standard remediation. Files cleaned. Database […]
A real incident, as told by Sendy, our paper airplane mascot. Names, identifying details, and the specific timing have been changed to protect the site and the people who run it. The architecture, the monitoring stack, and the response are exactly as they happened. The call came in at 9:47 AM on a Tuesday. (It […]
Wondering how to build a low-maintenance WordPress website? It may be easier than you think! Today, anyone, regardless of technical ability, can create a website. There is no reason why building and maintaining your website should be stressful. Thanks to many of the tools available today, WordPress websites can be easy to set up and […]
Are you someone with an awesome website that’s taking a not-so-amazing time to load? If your answer is yes, chances are that you may be at risk of losing visits due to the slow loading speed. Now here’s the good news! Websites that are powered by WordPress can be easily optimized for speed. Doing so […]
The 2000s were simpler times. The ability to create spreadsheets was enough to impress people, Keeping Up With the Kardashians wasn’t a thing yet, and to the layman, spam was just food. And here we are in 2021, where a simple google search about your common cold symptoms can convince you that you have terminal […]
Your website is the storefront for your business. It’s the place where you make the first impression on your online customers and future partners. So keeping your website up to date and secure should be a priority. However, that’s not an easy task for everyone. Especially if you’re unfamiliar with how websites work and don’t […]
Your website is your brand’s calling card. It affects your reputation, sales, customer engagement, and more. But managing and maintaining an effective web presence requires time and technical expertise that’s better spent on your core business areas, sales, and growth. What goes into maintaining a high performing website? Here are 10 jobs a Website Management […]